3pillarglobal
India, IN · On-site · Full-time
Technical Support Engineer (AI & Ad Tech)
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
- Education
- bachelor's
About the role
...Investigate, triage, and resolve complex technical issues escalated from Tier 1 support. Analyze logs, databases, and system behavior to diagnose root causes. Act as a liaison between customers, engineering, and product teams to communicate bugs, feature requests, and...
Requirements
- technical support
- log analysis
- root cause analysis
- triage and escalation
- ai and ad tech domain understanding
Skills
- technical support
- ai
- ad tech
- log analysis
- root cause analysis
- triage and escalation
- database troubleshooting
- debugging
- customer communication
About the company
3pillarglobal
Posted via Jooble
How to apply
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