- Location
- India, IN
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level · 2+ yrs
About the role
Technical Support Engineer Location: Remote, India preferred. Requires daily overlap with EST business hours (9am–5pm EST). Type: Full-time What This Role Actually Is ComplyJet is a compliance automation platform. We help early-stage SaaS startups get SOC 2, HIPAA, and ISO 27001 without hiring a full compliance team. We've scaled to hundreds of customers, and the technical side of support has outgrown what the engineering team can handle alongside building the product: integration failures, syn…
Requirements
- daily overlap with 9am-5pm EST
- technical support experience
- ability to troubleshoot integration failures
- full-time remote support
Skills
- technical support
- troubleshooting
- saas support
- compliance platforms
- remote support
- rest api integrations
- debugging
- customer support
- soc 2
- hipaa
- iso 27001
- ticketing systems
- rest api
About the company
ComplyJet
Posted via Adzuna
How to apply
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