Technical Support Engineer Placement at The Focusrite Group | Rozgoo | Rozgoo

The Focusrite Group

High Wycombe, GB · On-site · Full-time

Technical Support Engineer Placement

₹27.6L – ₹27.6LPosted 12 days ago

Location: High Wycombe, GB
Work mode: On-site
Employment: Full-time
Salary: ₹27.6L – ₹27.6L
Experience: Mid-level · 0–1 yrs
Education: high school

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About the role

Technical Support Engineer Placement Based: High Wycombe Type: Full-time, 12-month placement Salary: £26250 pa The role: As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. Core responsibilities: Act as focal …

Requirements

ability to communicate clearly and effectively
customer service skills
willingness to learn technical troubleshooting
high school education or equivalent
availability for 12-month full-time placement

Skills

technical support
customer service
troubleshooting
phone support
email support
live chat
cross-functional teamwork
pre-sales support
post-sales support
problem solving

About the company

The Focusrite Group

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 9 days ago.

The Focusrite Group

Technical Support Engineer Placement

₹27.6L – ₹27.6L