Technical Support Executive | Rozgoo | Rozgoo

iSummation Technologies Pvt Ltd.

Ahmedabad, IN · On-site · Full-time

Technical Support Executive

Posted 24 days ago

Location: Ahmedabad, IN
Work mode: On-site
Employment: Full-time
Experience: Mid-level · 0+ yrs
Education: high school

About the role

© 2026 Rozgoo

ABOUT THE ROLE We need a Technical Support Executive to troubleshoot customer issues across software, hardware, networks, and applications, and coordinate with engineering teams when needed for US client support. KEY RESPONSIBILITIES ● Handle customer queries by call, email, or chat and troubleshoot technical issues remotely. ● Log, track, and own support tickets through resolution, escalating complex cases when required. ● Meet SLAs, maintain customer satisfaction, and update support documenta…

Requirements

experience in technical support or customer service
knowledge of software, hardware, networking
high communication skills
ability to use ticketing systems

Skills

technical support
customer service
troubleshooting
networking
ticketing systems
software support
hardware support
us client support
remote troubleshooting
sla management

About the company

iSummation Technologies Pvt Ltd.

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

iSummation Technologies Pvt Ltd.

Technical Support Executive