GigSky
India, IN · On-site · Full-time
Technical Support Specialist – Customer Care
Posted 28 days ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
About GigSky GigSky is a global eSIM and mobile connectivity company that keeps travellers and businesses connected around the world. We're headquartered in the US, with teams in India, Canada, the US and Denmark. About the role Reporting to the Head of Customer Care, you'll be the technical escalation point for complex customer issues that can't be resolved through self-service, our AI assistant or frontline support. You'll work closely with Engineering, Network Operations and Product to resol…
Requirements
- Technical escalation experience in customer care
- Ability to troubleshoot complex issues
Skills
- customer support
- technical troubleshooting
- escalation management
- network operations
- product support
- esim/mobile connectivity
About the company
GigSky
Posted via Adzuna
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.
Apply Now