Tele Collection Executive

Key Responsibilities: Make outbound calls to customers to remind them of overdue payments. Follow up regularly and persuade customers to make timely repayments. Maintain accurate and updated records of customer interactions and payment status. Resolve customer queries professionally, ensuring a positive experience. Meet assigned daily, weekly, and monthly collection targets. Escalate complex or unresolved cases to the Collection Manager when necessary. Ensure strict adherence to company guideli…