- Location
- Noida, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Pearson VUE is looking for a Test Center Support Professional to join our Channel Care team. As a Channel Care Associate, you will provide essential non-technical customer service support to Pearson VUE test centers. Your primary focus will be on proactive engagement, quality management, and developing strong relationships to ensure a positive exam delivery experience for our clients' candidates. You'll monitor quality, security, customer satisfaction, compliance, and training, working closely …