- Location
- Singapore, SG
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 7–10 yrs
About the role
Strong experience in IVR Telephony TMAC and Contact Center testing Overall 7-10 years in Unified Communications testing 3-5 years in a Test Manager or Test Lead role Define and own test strategy planning and governance for UC IVR and Contact Center programs Act as the single point of accountability for quality across releases Lead and mentor test leads and engineers onshore offshore Report test progress risks and release readiness to senior stakeholders Manage test cycles environments data and …