IDFC FIRST Bank
Kolkata, IN · On-site · Full-time
Unit Manager-Turbo Cross Sell
Posted 1 month ago
- Location
- Kolkata, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Job Requirements About the Role The Unit Manager – Turbo Cross Sell is responsible for managing call center operations focused on cross-selling various banking products. This role involves overseeing a large team, optimizing technology and data analytics to drive business growth, and ensuring alignment with business budgets and strategic goals. The ideal candidate will possess strong people management skills, technical expertise in call center operations, and a customer-centric approach. Key Re…
Requirements
- people management skills
- technical expertise in call center operations
- customer-centric approach
Skills
- call center operations
- cross-selling
- people management
- data analytics
- budget management
- customer service
About the company
IDFC FIRST Bank
Posted via Adzuna
How to apply
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