Genovaire Travel Group
Newcastle Area, AU · On-site · Full-time
Virtual Travel Customer Service
Posted 1 month ago
- Location
- Newcastle Area, AU
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities Provide assistance through email, chat, and phone communication Help with itinerary changes, updates, and general travel questions Provide destination and travel guideline information Follow up with travelers before d…