WebSphere Administrator (Production Support) at Wipro | Rozgoo | Rozgoo

Wipro

Singapore, SG · On-site · Full-time

WebSphere Administrator (Production Support)

₹45K – ₹72KPosted 25 days ago

Location: Singapore, SG
Work mode: On-site
Employment: Full-time
Salary: ₹45K – ₹72K
Experience: Mid-level · 3+ yrs
Education: bachelor's

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About the role

Job Description The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders. Areas of responsibility Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure. SLA Monitoring-Ensure SLA complianc…

Requirements

Experience in WebSphere administration
Strong troubleshooting skills
Experience in production support
Knowledge of SLA management
Bachelor's degree or higher
Ability to perform root cause analysis

Skills

websphere_administration
incident_management
sla_monitoring
root_cause_analysis
troubleshooting
production_support
system_performance_analysis
ticket_triage
stakeholder_collaboration
mitigation_planning
advanced_troubleshooting

About the company

Wipro

Posted via Adzuna

How to apply

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Wipro

WebSphere Administrator (Production Support)

₹45K – ₹72K