- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize workflow while minimizing causes of client and customer dissatisfaction. In This Role You Will Ensure WFM …
Requirements
- workforce management (wfm) experience
- schedule optimization skills
- intraday staffing analysis ability
- experience with RPA in operations
Skills
- workforce management (wfm)
- schedule optimization
- intraday staffing
- rpa
- workforce analytics
- coaching and training scheduling
About the company
ResultsCX
Posted via Adzuna
How to apply
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