Working student IT Service Management & Governance (m/f/d)

Transform with us the future of energy ⚡ The SGB‑SMIT Group is an international transformer manufacturer with locations in Europe, Asia and America. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure. As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide. With more than 3,800 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future. What sets the SGB-SMIT Group apart : 🌍 We combine the strength of an international technology company with an employee-oriented corporate culture : Meaningful work at the heart of the energy transition Short decision-making processes and direct cooperation Stable, growing company with long-term prospects Your contribution counts – both professionally and personally . Your benefits at SGB-SMIT Group: 🚀 Flexible working hours Various home office options Personal development and further training Excellent health management Fitness pass in cooperation with Hanse Fit Excellent company restaurant and free drinks (coffee, water) Company parking spaces with charging facilities for electric vehicles Various discounts as part of Benify Benefits (Apple, Nike, Dell, Zalando, etc.) Your tasks: 📌 Support the continuous improvement and quality assurance of central IT service processes Monitor relevant KPIs using existing dashboards and track agreed actions and measures Contribute to the further development of the ServiceNow platform by testing new functionalities and supporting the business acceptance of implemented requirements Assist with the implementation and maintenance of the Configuration Management Database (CMDB) Maintain and update process documentation, policies, and knowledge content Your profile: 🔎 Currently enrolled in a degree program in Business Information Systems, Computer Science, Business Administration, or a comparable field of study Analytical mindset with an interest in processes, digitalization, and IT services Structured, independent, and detail-oriented way of working Strong communication skills and enjoyment of collaborating with international teams Good written and spoken English skills If you value a dynamic, growing, and intercultural environment and enjoy hands-on work, then become part of the SGB-SMIT Group - transform with us the future of energy . ⚡ We look forward to receiving your application! ⚡ Learn more about the SGB-SMIT Group as an employer, our values, and career opportunities on our careers page: https://www.sgb-smit.com/career-jobs/sgb-smit-group#/ The terms