JLL
Hyderabad, IN · On-site · Full-time
Workplace Support Ticket Specialist
Posted 1 month ago
- Location
- Hyderabad, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 3+ yrs
About the role
We are seeking an experienced, analytical, and customer-obsessed Workplace Support Ticket Specialist. This is a global role supporting operations across AMER, EMEA, and APAC through a high-volume, SLA-driven ticket management environment. The successful candidate will demonstrate strong critical thinking, sound judgment, and structured problem solving while managing employee support requests end-to-end. Analysts will leverage internal knowledge repositories, operational playbooks, and business …